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Airlines Lufthansa – Check-In, Baggage, Business Class Guide

Jack Arthur Bennett • 2026-07-05 • Reviewed by Oliver Bennett




Lufthansa, Germany’s flagship carrier, is more than a single airline. As the centerpiece of the Lufthansa Group, it connects passengers to over 200 destinations worldwide through a network of subsidiaries, partners, and a founding role in the Star Alliance. Whether you are checking baggage, tracking a flight, or booking business class, understanding how the group operates helps you travel smarter.

The group employs a multi-hub strategy with major bases in Frankfurt, Munich, Zurich, Vienna, and Brussels. It competes directly with Air France-KLM and IAG while serving both premium and budget travelers through full-service carriers and Eurowings. Recent additions like Lufthansa City Airlines signal a push to capture short-haul efficiency without diluting the mainline brand.

This guide covers the airlines within the group, baggage rules, check-in procedures, flight status tools, booking options, business class benefits, and key company facts – all grounded in official sources and current policies.

Which Airlines Are Part of the Lufthansa Group?

Key Subsidiaries

Lufthansa (mainline), Lufthansa City Airlines, Lufthansa CityLine, Swiss, Austrian Airlines, Brussels Airlines, Eurowings, Air Dolomiti (part-owned).

Key Services

Check-in (online 23h before), baggage (1 free carry-on + personal item; checked allowance varies by fare), flight status real-time on website.

Alliance

Star Alliance (founding member, 1997). Partners include United, Air Canada, Singapore Airlines, etc.

Fleet Size

~700 aircraft across the group (Lufthansa mainline ~300). Destinations: over 200 worldwide.

  • Lufthansa Group is the largest airline group in Europe by revenue and second-largest by passengers.
  • Lufthansa City Airlines launched in 2023–2024 as a new subsidiary to operate short-haul routes from Munich and Frankfurt.
  • Online check-in opens 23 hours before departure; baggage allowance depends on fare class (Economy Light: no checked bag; Economy Classic: 1 bag, etc.).
  • Lufthansa’s business class features lie-flat seats on long-haul, lounge access, and premium catering.
  • The group’s wide network includes over 80 countries served by its own airlines and Star Alliance partners.
  • Miles & More is the unified frequent flyer program across the group.
Fact Detail
Headquarters Cologne, Germany
Founded 1953 (as Deutsche Lufthansa AG)
CEO Carsten Spohr
Fleet Size (Group) ~700
Fleet Size (Lufthansa Mainline) ~300
Destinations 200+ in 80+ countries
Alliance Star Alliance (founding member)
Hubs Frankfurt, Munich, Zurich (Swiss), Vienna (Austrian), Brussels (Brussels Airlines)
Frequent Flyer Program Miles & More

What Is Lufthansa City Airlines?

Lufthansa City Airlines is a new regional subsidiary announced in 2023, with operations beginning in mid-2024. It focuses on short-haul routes from Munich and Frankfurt. The carrier aims to combine the quality of Lufthansa with the operational experience of Lufthansa CityLine, offering a fresh brand for cost-efficient travel without affecting the mainline premium image. Details on routes and fleet are still evolving as it ramps up.

What Is the Difference Between Lufthansa and Lufthansa City Airlines?

Lufthansa mainline operates long-haul and high-density short-haul routes with premium services. Lufthansa City Airlines is designed exclusively for short-haul European flying, potentially with lower cost structures and a separate crew model. Unlike Lufthansa CityLine, which already serves regional routes, City Airlines operates under its own air operator certificate and brand.

What Is Lufthansa’s Baggage Policy?

Baggage allowances depend on travel class, fare type, route (European vs. intercontinental), and frequent flyer status. The following sections break down carry-on, checked baggage, check-in procedures, and flight status tools.

Carry-On Baggage

All passengers in Economy, Premium Economy, Business, and First Class may bring one carry-on bag weighing up to 8 kg with maximum dimensions of 55 × 40 × 23 cm. Business Class and First Class passengers are allowed two such bags. Additionally, everyone may bring one small personal item (handbag, laptop bag) up to 40 × 30 × 10 cm that fits under the seat. A foldable garment bag (57 × 54 × 15 cm) is also permitted as an alternative to a carry-on.

Checked Baggage

Class / Fare European Routes Intercontinental Routes Max Weight Per Piece
Economy Light 0 pieces 0 pieces N/A
Economy Classic/Flex 1 piece 23 kg
Economy Basic/Basic+/Flex (Intercontinental) 1 piece 23 kg
Premium Economy 2 pieces 23 kg
Business Class 2 pieces 2 pieces 32 kg
First Class 3 pieces 32 kg

Maximum linear dimensions per checked bag are 158 cm. Bags exceeding 32 kg are not accepted as travel baggage and must be sent as air freight.

How to Check In for a Lufthansa Flight

Online check-in opens 23 hours before departure. Passengers can obtain a boarding pass via the Lufthansa app, website, or airport kiosks. Those with a digital boarding pass can use self-service baggage drop kiosks at many airports. Baggage tags are provided free of charge at check-in desks. Deadlines for baggage check-in vary by travel class and airport, so it is advisable to confirm at booking. Always attach your name and phone number both inside and outside each bag.

Practical tip for smooth check-in

Using the Lufthansa app allows you to store your boarding pass digitally and receive real-time updates on gate changes and delays. Self-service baggage drop is available at most major hubs if you have already checked in online.

How to Check Lufthansa Flight Status

Flight status can be checked in real time via the Lufthansa app, the official website, or airport information kiosks. Updates are synchronized with the airline’s global operations system. Passengers with Star Alliance Gold or Silver status may receive priority notifications about changes.

How to Book a Lufthansa Flight (Official Website & Partner Airlines)

Booking a Lufthansa flight is straightforward through the airline’s official website, which offers fare comparison, seat selection, and add-on services. The site is the most reliable source for current policies, promotions, and flight schedules.

Official Website

The Lufthansa official website (lufthansa.com) is the primary booking channel. It provides a flight search engine, access to Miles & More account management, and tools to add baggage or select seats. Corporate travelers can use Lufthansa Group’s corporate site for tailored solutions.

Partner Airlines & Star Alliance

Lufthansa is a founding member of the Star Alliance, which includes United, Air Canada, Singapore Airlines, and 24 other carriers. Tickets can be booked through any member airline for routes that involve Lufthansa flights. Codeshare agreements extend the network beyond the group’s own fleet. Frequent flyers can earn and redeem miles across the alliance.

For a broader view of the alliance’s benefits, read our Complete Guide to Star Alliance Airlines.

What Are Lufthansa Partner Airlines?

Beyond Star Alliance, Lufthansa has bilateral partnerships with carriers such as Air Dolomiti (part-owned) and various interline agreements. These partners allow seamless connections and coordinated baggage handling. Always verify baggage allowances at booking because policies may vary by partner.

What Services Does Lufthansa Offer? (Business Class, Alliance & More)

Lufthansa’s service portfolio spans cabin classes, lounges, and loyalty benefits. Business Class is a key differentiator for transatlantic travelers.

Lufthansa Business Class

Business Class on all routes includes 2 carry-on bags and 2 checked bags up to 32 kg each. Long-haul cabins feature lie-flat seats, priority boarding, lounge access, and enhanced catering. On short-haul European flights, business class offers a dedicated check-in lane and extra legroom. Star Alliance Gold members receive comparable benefits even when flying on partner carriers.

What Star Alliance Gold means for baggage

Elite members of Star Alliance (Gold status) enjoy increased free baggage allowance, priority baggage handling, and access to premium check-in lanes on Lufthansa and all group airlines. This benefit is honored across partner carriers, making it valuable for multi-leg itineraries.

Is Lufthansa a Good Airline?

Lufthansa consistently earns high ratings for legroom, onboard service, and operational reliability. Skytrax ranks it as a 4-star airline. Industry reviews often recommend it for transatlantic flights, though some note that catering and cabin product can vary by route and aircraft. The group’s fleet includes modern Airbus A350s and A380s that are being reactivated for long-haul demand.

Lufthansa at a Glance: History, Facts & Contact

Timeline: Key Events in Lufthansa’s History

  1. 1953 – Lufthansa founded as Deutsche Lufthansa AG, taking over heritage of pre-war airline.
  2. 1997 – Lufthansa becomes a founding member of Star Alliance.
  3. 2005 – Acquisition of Swiss International Air Lines.
  4. 2008 – Acquisition of Austrian Airlines (now part of the group).
  5. 2009 – Acquisition of Brussels Airlines.
  6. 2017 – Eurowings established as a low-cost subsidiary.
  7. 2023 – Lufthansa City Airlines announced as a new regional subsidiary; operations begin mid-2024.

What Is Known and What Remains Unclear About Lufthansa

Established Information Information That Remains Unclear
Lufthansa Group is publicly listed; financial reports are available. Lufthansa City Airlines is very new; route schedules and fleet details may change.
Subsidiary list is clear from the official group site. Exact future acquisitions are speculative.
Baggage policies are published on lufthansa.com. Current fuel surcharges and pandemic-era policies vary by route and booking date.

Context: Lufthansa’s Position in the Aviation Market

Lufthansa Group competes with Air France-KLM and IAG (British Airways, Iberia). Its multi-hub strategy and mix of full-service and low-cost operations (Eurowings) allow it to capture diverse markets. The addition of Lufthansa City Airlines aims to capture cost-efficient short-haul travel without diluting the mainline brand. The group also has a strong cargo division, Lufthansa Cargo, and is investing in sustainability through sustainable aviation fuels and fleet modernization.

For travelers connecting through German hubs, see our German Airports: Frankfurt, Munich & More guide.

Sources & Official Quotes

“The Lufthansa Group is composed of the segments Network Airlines, Eurowings and Aviation Services.”

— Lufthansa Group official website (lufthansagroup.com)

“As a new airline in the Lufthansa Group, we combine the quality of Lufthansa and the experience of Lufthansa CityLine with the dynamism of a new young company.”

— Lufthansa City Airlines official website (lufthansa-city.com)

“Lufthansa is the second-largest airline group in Europe by passengers carried, as well as largest in Europe and fourth largest in the world by revenue.”

— Wikipedia – Lufthansa

Summary: Key Takeaway About Lufthansa

Whether you are flying for business or leisure, Lufthansa offers a comprehensive network supported by a strong group structure, clear baggage rules, and reliable digital tools. Always verify specific allowances at booking or check-in, as policies may vary by season, aircraft type, or route. As the group expands with new subsidiaries and sustainability initiatives, staying informed through official sources ensures a smoother travel experience.

Frequently Asked Questions

How to contact Lufthansa customer service?

You can reach Lufthansa via their website’s contact form, phone hotlines (listed per country), or social media channels. Specific numbers are on lufthansa.com.

What is Lufthansa’s cancellation policy?

Cancellation policies depend on the fare type (Flex, Classic, Light). Light fares are non-refundable but may be changed for a fee. Full details on lufthansa.com.

Is Lufthansa a good airline?

Lufthansa consistently receives high ratings for legroom, onboard service, and reliability. Skytrax ranks it as a 4-star airline. It is often recommended for transatlantic flights.

What is Lufthansa’s flight schedule today?

Real-time flight schedules are available on lufthansa.com under ‘Flight Status’ or via the Lufthansa app.

Does Lufthansa have a loyalty program?

Yes, Miles & More is the frequent flyer program for Lufthansa and other group airlines. Miles can be earned and redeemed across Star Alliance.

Can I check in online for Lufthansa flights?

Yes, online check-in opens 23 hours before departure via the Lufthansa app or website. You can obtain a mobile boarding pass and use self-service baggage drop.


Jack Arthur Bennett

About the author

Jack Arthur Bennett

Coverage is updated through the day with transparent source checks.